Twelve Ways to Win People to Your Way of Thinking

1. Avoid arguments.
2. Show respect for the other person's opinions. Never tell someone that he or she is wrong.
3. If you're wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Start with questions to which the other person will answer yes.
6. Let the other person do the talking.
7. Let the other person feel the idea is his/hers.
8. Try honestly to see things from the other person's point of view.
9. Sympathize with the other person.
10. Appeal to noble motives.
11. Dramatize your ideas.
12. Throw down a challenge; don't talk negatively when a person is absent; talk only about the positive.